Wessex PSC is working with patients and carers to ensure their voice is heard throughout all aspects of the Collaborative's work.
The Patient's Voice
Co-production, and co-design, with relevant stakeholders, including patients and carers, are founding principles of the Patient Safety Collaborative Initiative.
Wessex PSC is working to ensure that the patient and carer's voice is heard throughout our work by appointing Patient/Carer Partners wherever possible including the Wessex Patient Safety Partnership Board, our Breakthrough Series Faculties for Sepsis, Transfers of Care and Physical Deterioration, the Mental Health programme and a number of our working committees.
ARISE+ The Wessex approach to co-design
Patient representatives have also been instrumental in helping develop the Wessex PSC Patient Engagement methodology “ARISE” which is a joint initiative undertaken with our stakeholder organisations to develop a methodology to promote effective Patient Engagement in all Quality Improvement / Patient Safety initiatives.
The ARISE model (Aims, Recruitment, Integration, Support & Evaluation) is based on cross industry guidance around the role identification, selection, support, coaching and development of volunteers to facilitate the recruitment of patient and carer representatives working with the PSC and with member organisations.
The ARISE+ documentation is available to download from the resources tab on the right hand side of this page.
The Patient Experience Library (Founded by Anthony McQuillan and Miles Sibley)
The Patient Experience Library provides access to over 50,000 documents on patient experience and involvement including topics such as maternity, mental health and equalities.
The documents come from various sources including government bodies, health charities, patient voice organisations, and academic institutions. The library helps access patient perspectives to inform commissioning or quality improvement initiatives at national and local level.
The search facility is available free of charge although only subscribers can download the documents. The library is available here.
‘How are you feeling today?’ - A Patient Engagement initiative by University Hospital Southampton NHS Foundation Trust
Through feedback from relatives and patients we wanted to involve and engage with them regarding deterioration. Complaints and Adverse event reporting had highlighted patients/relatives had raised concerns about deterioration but there was no trail of what had been actioned when these concerns were raised. This initiative provides opportunity for patients/relatives to raise concerns on a daily basis and these be attended to...it’s the patients perspective of whether they are improving.
The "How are you feeling today?" questionnaire can be downloaded from the resources tab on the right hand side of this page.
Quality Improvement Partner Panels (QuIPPs) - Health Innovation South West
A public involvement initiative designed to improve the quality of health and care services has been developed by the Health Innovation South West Academic.
Quality Improvement Partner Panels (QuIPPs) will support the work of health and social care organisations and innovators by ensuring the voice of the public is involved in improvement projects and innovation developments.
The aim of the panels is to provide support, advice and suggestions to quality improvement project teams or innovators in health and social care. These may be small improvements on wards, or in general practice and community settings, or on strategic planning for system wide implementation.
More information about the QuIPPs initiative can be found on the Health Innovation South West website here.
Involving People (previously known as Wessex Voices)
The five local Healthwatch organisations in Wessex (Dorset, Hampshire, Isle of Wight, Southampton and Portsmouth) came together with NHS England Wessex in 2015 to form Wessex Voices, now known as Involving People, an initiative that aims to make sure local people are involved in designing and commissioning health services.
A copy of the Involving People "Patient, Carer and Public Involvement in the time of Covid Impact Report 2020-21" can be downloaded from the resources tab on the right of this webpage.
This report and other Involving People publications can be viewed on their website including:
Further Resources
Other examples of, and perspectives on, patient engagement can be found on the following sites:
If you would like to get involved in our work as a Patient / Carer Partner, or if you have any questions about the projects mentioned here, or any other aspects of the Wessex PSC, please contact us via the details below.